For producers in the mature spirits industry, managing an ageing spirit inventory is no simple task. The complex processes involved demand specialised functionality that generic systems simply cannot deliver. From tracking spirits in individual barrels to managing bulk spirit movements, these processes require a partner who understands the unique challenges of this industry.
That’s where DRAMS comes in. With over 50 years of experience and partnerships spanning producers of all sizes—from small, growing distillers to globally recognised brands like Jose Cuervo and William Grant & Sons—DRAMS is the trusted solution.
Purpose-built for ageing spirit producers, DRAMS provides the tools, insights, and support to streamline operations and unlock new efficiencies. With a wealth of expertise and an unmatched focus on this niche, DRAMS is more than a software provider—it’s a partner invested in your success, no matter the size of your business.
Experience That Builds Trust
When it comes to managing maturing spirit inventories, experience matters—and DRAMS has been at the forefront of the industry for over 50 years. From our very first customer, Invergordon Distillers (now part of Whyte & Mackay), who remains a valued partner today, to a global footprint spanning 10 countries, DRAMS has proven its commitment to the mature spirits sector time and time again.
Currently managing an impressive 19.5 million barrels worldwide, DRAMS provides a level of expertise that’s unparalleled. Whether you’re a small-scale distiller or a large operation with a portfolio of brands, DRAMS understands your business.
Our history is built on long-term partnerships, helping producers of all sizes streamline their operations, report on regulatory compliance, and gain the insights needed to grow. With DRAMS, you’re gaining a partner that evolves with your business, aligning solutions with your goals.
Tailored Solutions for Every Need
No two operations are the same, and DRAMS is designed with that in mind. Built exclusively for the mature spirits sector, DRAMS provides the specialised functionality needed to manage aging spirit inventories with precision and efficiency.
Whether you’re a producer with just a few hundred barrels or a large-scale operation managing millions, DRAMS scales seamlessly to meet your needs. Its flexibility ensures that as your business grows, your system grows with you.
DRAMS isn’t just for traditional distilleries. Many of our customers specialise in warehousing or contract services, and our solution adapts effortlessly to meet their unique requirements. From managing third-party stock to ensuring full traceability and control, DRAMS offers the versatility to support a full range of operations.
In addition to the core Distillery Management Solution, DRAMS offers a range of optional modules that extend its functionality into key operational areas. These include DRAMS Scan for barrel scanning, Wood Management for managing empty wood inventory, Long-Term Planning to forecast future inventory needs, and Business Intelligence for advanced reporting and dashboarding. With these modules, DRAMS provides a breadth of functionality tailored to your operation.
Seamless Integration and Ongoing Support
At DRAMS, we understand that implementing a new bulk spirit and inventory management system can feel like a daunting process. That’s why we’re committed to making every step seamless, supportive, and tailored to your team’s needs.
Comprehensive Implementation Services
Each DRAMS implementation begins with a full review of your operational processes. Our team works closely with all stakeholders, spending time observing the physical processes carried out on-site. This hands-on approach ensures we understand exactly how the system must be configured to align with your operational requirements and meet the needs of your business at every level.
With decades of experience in the mature spirits industry, our team offers guidance and support throughout this process, drawing on deep expertise in both the software and the industry itself. From initial setup to training and go-live support, DRAMS provides the foundation for a smooth transition.
Dedicated Account Management
Once implementation is complete, your account manager steps in to support your transition into business as usual. They remain your key point of contact, ensuring you stay informed about new features and functionality that may enhance your operations. Account managers also work proactively to understand your evolving requirements, helping DRAMS grow alongside your business.
Knowledgeable Customer Care Team
When it comes to ongoing support, you’re in excellent hands. Our Customer Care team is made up of some of the most knowledgeable and experienced individuals in the company. Whether you need help troubleshooting, guidance on best practices, or answers to common challenges, they’re always ready to assist.
In addition, DRAMS offers an ever-expanding knowledge base, giving you access to troubleshooting solutions, FAQs, and other valuable resources. This combination of expertise and self-service tools ensures you’re never without support.
A Partnership Beyond Software
At DRAMS, our commitment goes far beyond providing a software solution. It’s about understanding your business, your challenges, and your goals so that we can deliver not just a solution, but the best solution tailored to your needs. This alignment with our customers ensures a partnership that drives long-term success.
Expert Consultancy
When you partner with DRAMS, you’re not just gaining a system—you’re gaining a team of experts who truly understand the mature spirits industry. Our consultancy services are rooted in decades of experience, enabling us to offer tailored recommendations that align with best practices and evolving market demands.
A Thriving Customer Community
One of the most rewarding aspects of partnering with DRAMS is the sense of community among our customers. Each year, we host two user group events—one in Scotland and one in Kentucky, USA—designed to bring customers together. While these events provide an opportunity to discuss the product and share feedback, they are also invaluable for networking and exchanging best practices.
The relationships formed at these events often extend far beyond the meetings themselves. For example, one customer facing difficulties sourcing high-quality ex-bourbon barrels was able to resolve the issue through a connection made at the event. These gatherings foster collaboration, helping businesses tackle challenges both related and unrelated to the software, and reinforcing the value of being part of the DRAMS community.
A Roadmap Built for You
Our evolving product roadmap is another example of how DRAMS prioritises partnerships. Driven by customer input and industry trends, the roadmap reflects the needs and priorities of the businesses we serve. Customers play a central role in shaping not only what goes on the roadmap, but how features are developed and prioritised. This ensures DRAMS continues to grow in ways that align with your operational and strategic goals, making it a solution that adapts with you.
Choosing the right partner for your maturing spirits inventory management is about more than finding a software provider—it’s about finding a team that understands your industry, your challenges, and your goals. At DRAMS, we’re proud to stand beside our customers, offering not just solutions, but a partnership built on trust, expertise, and shared success.
From comprehensive support to an engaged customer community, DRAMS brings more to the table than technology. Our evolving roadmap ensures you’re always ready to meet the demands of tomorrow, while our commitment to your unique needs guarantees a solution that evolves with you.
Discover what sets DRAMS apart. Contact a representative today to explore how we can partner with you to drive success in every aspect of your maturing spirits operations.
