DRAMS doesn’t just offer software solutions; it provides a community where users can connect, share knowledge, and shape the future of distillery management. This sense of community extends beyond our platform to our User Group events—designed exclusively for mature spirits producers—where attendees come together to influence, learn, and network.
A Thriving Community: What Makes DRAMS Unique
The DRAMS community is built on shared knowledge, openness, and a collective drive to refine and advance the DRAMS product. Although each customer may have unique practices, they all operate under similar regulations and processes, creating natural connections among DRAMS users who relate to each other’s challenges and solutions.
Scotch distilleries, in particular, are already closely connected—many interact daily with each other, building a network that extends naturally into DRAMS events. Newcomers integrate easily, thanks to the warmth and openness of long-standing members eager to share insights and ideas.
Focused solely on the needs of the mature spirits sector, DRAMS unites a community with shared goals and operational challenges. Each tool is tailored to address the nuanced needs of mature spirit producers, with flexibility that aligns precisely with each customer’s operations. For DRAMS users, joining this community means access to more than just product insight; it’s a chance to engage in a network dedicated to shared success and continuous improvement.
The Power of User Group Events: Real-Time Connection and Knowledge Sharing
The DRAMS User Group events bring this community to life, transforming product updates and industry discussions into real collaboration. Our team shares the latest developments, gathers user feedback, and enjoys the enthusiasm attendees bring to each event.
In breakout sessions, small groups dive into relevant topics, exchanging practical advice and best practices. Meals, coffee breaks, and social gatherings offer relaxed networking moments where participants connect, share insights, and explore solutions together. At a past event, for example, a DRAMS customer connected with a fellow user who helped resolve a challenge they were facing in sourcing quality ex-bourbon barrels—showcasing the community’s supportive spirit.
By the end of each User Group gathering, attendees leave with actionable takeaways, strengthened relationships, and a shared excitement for DRAMS’ future.
A Growing and Evolving Network
As DRAMS has expanded, so has our vibrant community, with attendees representing a growing range of sites, roles, and expertise. What was once a group of traditional distilleries now includes third-party warehousing and contract service providers, each bringing unique perspectives to our discussions.
This diversity includes an expanding range of job functions, from production managers and inventory specialists to finance professionals, warehousing operations managers, master blenders, and IT experts, enriching conversations with varied insights that reflect the needs of all operational areas.
While DRAMS welcomes a range of spirit types and business models, our focus remains firmly on the mature spirits sector. This specialisation enables us to serve a global customer base without compromising on each spirit producer’s unique requirements. As our international reach grows, fresh perspectives continue to enrich DRAMS’ ability to meet evolving industry needs.
Our expanding international customer base led to hosting User Group events annually in both the UK and Kentucky, USA. While Scotch producers largely attend the UK event, our US gathering attracts bourbon, rum, and tequila producers, adding fresh energy as attendees discuss sector-specific challenges and innovations.
Early gatherings were held at customer sites, adding unique elements such as facility tours and blending masterclasses provided by the host customer. As our gatherings have grown, we’ve moved to larger venues while retaining the focus on unique, enriching experiences that highlight DRAMS’ community-driven spirit.
Event Highlights: Unique Experiences at DRAMS User Group Events
Each part of the User Group event is designed to strengthen connections and foster collaboration. A highlight for many is the dinner, where attendees gather in a relaxed setting to catch up, discuss industry news, and connect on a personal level. At the UK event, the dinner takes place the evening before, allowing guests to settle in and start the gathering with lively conversation. In the US, the meal serves as a celebratory end to the day’s sessions.
One of the newer additions to our events is the Bottle Exchange, where participants bring a bottle (typically of their own spirit, but not always!) to trade in a blind raffle. This fun activity encourages conversation and creates light-hearted opportunities to connect, blending the spirit of community with the enjoyment of sharing something unique.
By balancing structured discussions with informal moments, DRAMS User Group events give participants meaningful ways to connect and engage in deeper industry conversations. For the DRAMS team, each event is an opportunity to strengthen relationships and gather insights that shape our future development.
The Benefits of Attending: Long-Term Value and Community Support
DRAMS User Group gatherings are more than events—they’re a gateway to lasting professional connections and practical industry insights. Attendees expand their networks, exchange best practices, and explore actionable approaches to distillery operations. These gatherings foster a thriving community where peers and experts share common goals and challenges, building relationships that endure long after the event.
A hallmark of DRAMS’ commitment to its users is the opportunity to shape the product’s future. User Group sessions place customer feedback at the forefront, allowing attendees to voice their needs and contribute directly to the development of tools like our enhanced warehouse management features. This collaborative approach ensures that every update aligns with real-world requirements, empowering customers with solutions that truly meet their needs.
By joining a User Group event, participants become part of a supportive network that drives shared success. Whether connecting with industry peers, engaging with the DRAMS team, or influencing the product roadmap, attendees benefit from a community-centred approach that elevates distillery operations and professional growth year-round.
Join Us
Each DRAMS User Group event celebrates the collaborative spirit of our community, where industry expertise meets practical solutions to empower our users. As a DRAMS customer, you’re not just leveraging a powerful platform designed for the unique needs of mature spirits producers—you’re joining a network of peers and experts dedicated to driving growth and innovation together.
Join the DRAMS community and play an active role in shaping the future of mature spirits production. Register your interest for the next User Group event to discover the value of collaboration, inspiration, and shared success.
